Mythics, Inc. announced today that its Service Management System (SMS) has achieved certification to the ISO/IEC 20000-1:2018 standard by G-CERTI Co., Ltd.
ISO/IEC 20000-1:2018 certification validates Mythics’ investment in people, processes, and technology, and provides an independent assessment to help plan, design, transition, deliver, and improve our managed services to meet customer requirements and deliver value.
“We are thrilled to achieve this certification,” said Paul Hughes, Senior Vice President, Mythics. “As a company, we are committed to providing lifecycle sustainment services for Oracle systems, on-prem or in the cloud, so our customers can focus on strategy and key priorities. Earning this certification demonstrates that Mythics Managed Services helps our customers maximize the value of their Oracle investments in a secure, compliant, and resilient manner.”
ISO/IEC 20000-1:2018 specifies requirements for establishing, implementing, maintaining, and continually improving a service management system (SMS). It also includes planning, designing, transitioning, delivering, and improving services to meet the service requirements and deliver value.
“Mythics has already achieved several certifications – CMMI Maturity Level 3, ISO 9001:2015, ISO/IEC 27001:2013 – and now ISO/IEC 20000-1:2018,” said Eddie Lagos, VP of Managed Services. “These certifications are a testament to our skills and demonstrated experience as a recognized Oracle Cloud Solutions Provider to build, deploy, run, and manage both Oracle and non-Oracle workloads in the Oracle Cloud.”
About Mythics
Mythics is an award-winning systems integrator, consulting firm, managed services provider, and member of Oracle PartnerNetwork. Mythics delivers solutions across cloud, AI, software, support, hardware, engineered systems, and appliances for federal, state, and local government, commercial, higher education, utilities, and healthcare organizations. With deep technology expertise and a customer-first approach, Mythics helps organizations modernize operations, manage complexity, and achieve meaningful business outcomes.
For more information, call 866-698-4427 or email sales@mythics.com.
