Full PeopleSoft Support at a Lower Cost Than You Expect
With Rimini Street stepping away from PeopleSoft support, this is the right time to return to Oracle Support, and it costs less than most teams assume. Organizations making the move are finding they can run fully supported systems for far less than they were paying before.
You do not have to wait for a compliance gap or a performance problem to force the decision. Our Managed Services team manages the transition, keeps your environment performing, and holds to your budget.
Why Return to Oracle PeopleSoft Support Now?
Lower Costs with Full Support
Oracle-supported PeopleSoft is more affordable than it has been in years. You stay compliant and secure without stretching your budget.
Proactive Management with Managed Services
Managed Services do more than close tickets. We tune performance, reduce risk, and keep your system running the way it should.
Oracle's 10-Year Investment Commitment
Oracle’s rolling 10-year investment in PeopleSoft means continued support, new functionality, and a clear path forward for your environment.
PeopleSoft Application Support Services and Benefits
General Support
- Dedicated support manager and Jira Service Management ticketing system
- Named domestic support resources with assigned backups
- Professional intake of requests, triage, prioritization, documentation
- Domestic support hours with strong service level agreements
- Monthly reporting on SLA case metrics, issue summary, and outstanding tasks
Functional Support
- Resources with deep business and system analysis skills
- Domain expertise with delivery of individualized solutions
- Knowledge and delta training on latest PUM functionality
- Configuration of new PeopleSoft PUM and Fluid UI features
- Complimentary access to PeopleSoft All Access Learning Pass (single user)
Technical Support
- PeopleSoft SysAdmin, DBA, performance tuning
- Tools patching, configure OpenSearch Dashboards
- Development, integration, Fluid UI configuration
- Tailored training for PeopleSoft SysAdmins*
- PeopleSoft on Oracle Cloud Infrastructure*
- PeopleSoft PUM update and testing services*
- PeopleSoft security, hardening, Duo MFA*
- PeopleSoft data archiving*
*optional services