Answers Without the Documentation Search
When someone hits a step they do not know in PeopleSoft, the options are usually a manual, a colleague, or a support ticket. The Learning Assistant gives them a fourth. Ask a question in plain English and the assistant returns an accurate, immediate answer drawn from the Mythics training library and Oracle Guided Learning content, without leaving what they were doing.
Mythics builds and maintains the content behind it, updated quarterly and as new PeopleSoft releases land, so answers reflect the version your team is running rather than the version the manual was written for.
What the Learning Assistant Changes for Your Team
Training content only pays off when people can find it at the moment they need it. The Learning Assistant sits between your team and the library you already own, so the answer arrives in seconds instead of a search, a ticket, or a workaround.
01.
Fewer Support Tickets
Users get answers on their own instead of opening a ticket or calling a colleague, which pulls routine questions off your help desk and out of your support queue.
02.
Faster Onboarding
New employees start asking the system instead of interrupting a coworker, so they can get productive work done in their first weeks rather than their first quarter.
03.
Better Adoption
Help is available the moment someone gets stuck, so users stay in PeopleSoft and finish the task instead of abandoning it or building a workaround outside the system.
04.
Consistent Answers Across the Team
Everyone works from the same training content, so a process gets done the same way in two departments rather than depending on who trained whom.
05.
Content That Stays Current
The training library behind the assistant is updated quarterly and with new PeopleSoft releases, so answers reflect the version your team is actually running.
05.
Maximize Training Investment
The training content you already invested in becomes instantly searchable and accessible, so it gets used instead of sitting in a library nobody opens.
How It Works
The Learning Assistant fits every level of PeopleSoft users, from new employees getting up to speed to power users checking details to support teams working to cut ticket volume.
Ask Your Question
Type it the way you would say it. How do I process a purchase requisition. What is the approval workflow for expense reports. How do I set up a new vendor.
Get an Answer
Step-by-step guidance comes back immediately, based on Mythics training content and field practice.
Go Deeper When You Need To
Follow the links to full video tutorials and documentation, or launch an Oracle Guided Learning walkthrough that shows you exactly what to do inside PeopleSoft.
PeopleSoft Learning Assistant Overview
See what the Learning Assistant covers, how it connects to your existing training content, and what it takes to get running.
Where the Answers Come From
Answers are grounded in two connected resources your team already has access to.
All-Access Learning Pass Training
Hundreds of hours of video content and thousands of training documents covering the following areas.
- PeopleTools and development
- FSCM (Finance and Supply Chain)
- HCM (Human Capital Management)
- Campus Solutions
- ELM (Enterprise Learning Management)
Oracle Guided Learning Integration
Interactive, in-application guidance that includes the following.
- Step-by-step walkthroughs
- Contextual tips and hints
- Self-help menus and task lists
- Real-time guidance without leaving PeopleSoft
Instant, Expert-Level Answers
Ask any PeopleSoft question in plain English and get an immediate, accurate response drawn from Mythics training content written by consultants who implement PeopleSoft.
A Path to Go Deeper
Every answer links back to the full training material. Where an Oracle Guided Learning walkthrough exists, users can launch it and follow the steps inside PeopleSoft.
Always Up to Date
Built on a training library that is updated continuously, so answers stay current with the latest PeopleSoft features and practices.
No Implementation Overhead
Ready to use immediately. No complex configuration, no lengthy implementation, no demand on your IT team.
See the Complete Solution
Joe Finlinson, Managing Director of Solution Strategy at Mythics, walks through how the PeopleSoft Learning Assistant works end to end, including a live demo and the business case for adopting it.
Give your team a faster way to get unstuck in PeopleSoft.
A Mythics training expert can show you what the Learning Assistant covers and how it works alongside the training content your organization already has.
Train at Your Own Pace
PeopleSoft All-Access Learning Pass
Unlimited access to the full PeopleSoft and PeopleTools course library, anytime.
Guide Users Inside the Application
Oracle Guided Learning for PeopleSoft
Step-by-step walkthroughs built directly into PeopleSoft, at the point of need.
